Shipping Policy

Shipping Policy for Sending Medicines within Pakistan or National Orders

  • Orders within Pakistan will be processed within 2 days after the discussion of the case and will be shipped through a domestic courier company.
  • Most orders are delivered within one day.
  • The medicines will be dispatched after receiving the cost of medicine.
  • Once the products are shipped from our location, we shall inform you and will send you the reference number using your Mobile number.
  • The cost of medicine varies from case to case and we use German medicines (Schwabe and Reckeweg only). The charges of shipping will also be charged along with medicine cost.
  • We do not offer refunds and the medicine will not be returned.
  • We accept Bank transfer and other local methods like Easy Paisa, Jazz Cash.

Shipping Policy for International Patients

  • We charge 20$ consultation fee from international patients.
  • We have patients from UK, USA, Italy, Dubai and many other countries who pay us through Western Union so if you are out of Pakistan, pay us using Western Union in the name of Arsalan Rauf.
  • The case will be discussed after receiving the payment(MTCN).
  • To get medicine is the responsibility of the patient if the person is an international patient.
  • The relatives or friends will be provided a letter of consignment from the clinic for traveling.
  • We do not offer refunds and the medicine will not be returned.